Privacy Policy

1. Introduction

JiliWin3 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.

This Privacy Policy applies to all personal data collected by JiliWin3 through the jiliwin3.net website, the JiliWin3 mobile application, and any other digital touchpoints operated by JiliWin3. It covers data collected from players based in the Philippines and is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the agreement between you and JiliWin3.

2. Personal Data We Collect

JiliWin3 collects the following categories of personal data from players and platform visitors:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law or regulatory authority.

3. How We Collect Your Data

JiliWin3 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Data collected automatically when you access the JiliWin3 platform, including IP address, device identifiers, browser information, and session activity, via cookies and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention partners, where necessary to verify your identity or process transactions.
• Regulatory sources: Data received from regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where required by applicable law.

4. How We Use Your Personal Data

JiliWin3 uses your personal data for the following purposes:

• To create and manage your JiliWin3 account, including verifying your identity and age (you must be 21 years or older to use JiliWin3).
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities on the platform.
• To provide customer support and respond to your enquiries and complaints.
• To send you important account-related communications, including transaction confirmations, security alerts, and policy updates.
• To send you promotional communications about JiliWin3 offers and bonuses, where you have consented to receive such communications. You may opt out at any time.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To improve the JiliWin3 platform, including game performance, user interface, and overall player experience.
• To comply with applicable laws, regulations, and orders from regulatory authorities and courts in the Philippines.

5. Legal Basis for Processing

JiliWin3 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to when registering your JiliWin3 account, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for JiliWin3's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, such as the sending of promotional communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

JiliWin3 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged by JiliWin3 to verify your identity and comply with regulatory requirements.
• Technology service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR and other Philippine government agencies, law enforcement bodies, and courts, where we are legally required to disclose your data.
• Fraud prevention partners: Third-party fraud detection and prevention services engaged to protect the integrity of the JiliWin3 platform and its players.

All third parties with whom JiliWin3 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Cookies & Tracking Technologies

JiliWin3 uses cookies and similar tracking technologies on the jiliwin3.net website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Analytics cookies: Used to collect anonymised data about how players use the JiliWin3 platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content about JiliWin3 to you. These are only placed with your consent and can be disabled at any time through your browser settings.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the JiliWin3 platform.

8. Data Retention

JiliWin3 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Technical and usage data: Retained for up to two (2) years from the date of collection, unless required for longer retention by law or for ongoing fraud investigations.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

9. Data Security

JiliWin3 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and JiliWin3 servers.
• Encryption of sensitive data stored on JiliWin3 servers, including payment details and identity documents.
• Strict access controls ensuring that only authorised JiliWin3 personnel can access personal data, on a need-to-know basis.
• Regular security audits and penetration testing of the JiliWin3 platform and infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Continuous monitoring of platform activity for suspicious behaviour and potential security threats.

While JiliWin3 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, JiliWin3 will notify you and the relevant Philippine regulatory authorities in accordance with applicable law.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by JiliWin3:

• Right to be informed: The right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data JiliWin3 holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data, subject to our legal obligations to retain certain data under Philippine law.
• Right to object: The right to object to certain types of data processing, including direct marketing communications.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the JiliWin3 Data Privacy Officer using the contact details provided in Section 14 of this Policy. We will respond to all valid requests within thirty (30) days of receipt.

11. Children's Privacy

JiliWin3 is strictly an adult gaming platform. We do not knowingly collect personal data from any person under the age of 21 years. Registration on JiliWin3 requires confirmation that you are at least 21 years old, and we conduct age verification checks as part of our KYC process.

If JiliWin3 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable Philippine law.

If you believe that a minor has registered on JiliWin3, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

JiliWin3 primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers located in other jurisdictions.

Where such transfers occur, JiliWin3 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to handle your data in accordance with standards equivalent to those required under Philippine law.

By using the JiliWin3 platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described in this Privacy Policy.

13. Changes to This Privacy Policy

JiliWin3 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered email address or through an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how JiliWin3 protects your personal data. Your continued use of the JiliWin3 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by JiliWin3, please contact our Data Privacy Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that JiliWin3 has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information about your rights under Philippine data privacy law, please refer to the NPC's official resources.

For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of JiliWin3, please review our Terms & Conditions.